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About Us

About Us

Customer service center

Find all the info you need to manage your service, check your pickup day, and more. A couple clicks is all it takes!

Friendly service is on the way

You can count on timely, reliable pickup every week. Just place your carts at the curb by 6:00 a.m. on your collection day and we’ll take care of the rest. Check the calendar to find your trash and recycling days — you might even like to print it out and post it on the fridge as a handy reminder!

Collection calendar

When’s the D&O truck coming to your house? Which week is recycling picked up? The collection calendar keeps you in the know!

Check the calendar

At your service

It's simple to manage your account or request one-time services from the comfort of your couch.

Pay my bill

Online, snail mail, or in person: flexible options take the hassle out of bill payment.

Bill-pay options

Transfer my service

Moving? Make sure your friendly and convenient D&O service comes with you!

Transfer service

Change my service

Scaling up or down? If your needs change, we’ve got plenty of options for you.

Change service

Get an extra cart

When life throws a little more trash than usual your way, we’ll help you make room for it!

Request a cart

Missed service

Did the D&O truck miss your house? Let us know and we’ll look into it right away

Report missed service

Repair my cart

Cracked lid? Wonky wheel? We’ll make sure your carts are always at their best.

Request cart repair

Sharps pickup

Schedule sharps pickups when you need them, using your container or ours.

Request a pickup

Will-call pickup

Ready for a one-time trash pickup? Schedule a pickup and we’ll be there soon.

Request a pickup

Still have questions?

For more answers, just get in touch! We’ll respond within one business day.

Contact us

Here to help

Have questions? Need a custom solution? Just reach out for personalized assistance from a friendly D&O representative.